The Rogue Creamery is strongly committed to protecting your privacy and the security of your personal information. We use the information we collect to service your orders and to make improvements to our web site. Please review the following policy information to learn how the Rogue Creamery protects your personal information. If you have any questions, contact us at firstname.lastname@example.org.
How Does Rogue Creamery Protect Customer Information?When you place an order with us through the web site, your information is transmitted over a secure server. Your online transactions with Rogue Creamery automatically take place on a secure server. All information is encrypted before it is transmitted using SSL technology. Once your credit card/online order is processed we do not retain your credit card number, an added measure of security for your credit information.
What Information is Collected?When you browse the Rogue Creamery web site you do so anonymously. Your name, address, phone number, email address and credit card information is needed if you choose to order online and is used to fill your order, confirm your order, contact you with questions about your order, and from time to time (but not too frequently) send you a follow up mailing or email message. When you place an order with us, your address will be placed on our mailing list, to inform you of future sales.We retain your email address indefinitely, as well as name, phone number, and mailing address; if you would like us to remove your information from our database, or remove your email address from our mailing list, please email us at email@example.com. We do not collect personal or business information on Rogue Creamery visitors unless it is voluntarily provided.
We will not sell, trade, rent, or give individually identifying information to third parties. The Rogue Creamery uses the personal information collected from you in the order process to help us deliver your order, to contact you about your order if we have questions, and to improve our site to serve you better. Customers' credit card information is never shared with outside companies. We occasionally make our list available to carefully selected small and sustainable oriented companies. If you don't wish to receive such mailings or no longer want to receive our catalog or newsletters, please call us at 866-396-4704 or send your request to firstname.lastname@example.org
Non-Personally Identifiable DataWhen you visit RogueCreamery.com, we may gather certain non-personally identifiable information largely using Google Analytics. This non-personally identifiable information may include the type and version of your browser, your service provider, your IP address and any search engine or referral link you may have used to locate the Rogue Creamery website. We use this information to help diagnose problems with our server, administer the Web site, and compile broad statistical data. In addition, we gather certain navigational information about where you go on Rogue Creamery.com. This information helps us understand which parts of our website are most of interest to users so that we can tailor the website to the needs and interests of our online visitors. Such information is gathered in the aggregate and will not be associated with a specific individual without that individual's consent.
Will I Receive Unsolicited eMail from Rogue Creamery?Rogue Creamery will send e-mail confirmation of all orders. From time to time we may contact our customers by e-mail with news about our cows, our cheese and shopping specials or updates to our site. You may unsubscribe to Rogue Creamery's enewsletter at any time.
Still uncomfortable ordering online? If you prefer not to order online you may order by phone, 866-396-4704 Monday-Friday, 9am-5pm, Pacific Time.
When you write to us, email us, or in any way submit any comments about our company and products, suggestions, ideas, or recipes, please keep in mind that all correspondence becomes and remains the property of Palace Industries, LLC dba Rogue Creamery. Also be aware that we do post some of our customers' comments on our website. Individuals are identified by first name, last initial, city and state only. No other personal information is made public.
Mail: P.O. Box 3606
Central Point, OR 97502