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Privacy Policy


The Rogue Creamery is strongly committed to protecting your privacy and the security of your personal information. We use the information we collect to service your orders and to make improvements to our web site. Please review the following policy information to learn how the Rogue Creamery protects your personal information. If you have any questions, contact us at help@roguecreamery.com.

How does Rogue Creamery protect customer information?

When you place an order with us through the web site, your information is transmitted over a secure server. Your online transactions with Rogue Creamery automatically take place on a secure server. All information is encrypted before it is transmitted using SSL technology. Once your credit card/online order is processed we do not retain your credit card number, an added measure of security for your credit information.

What information is being collected?

When you browse the Rogue Creamery web site you do so anonymously. Your name, address, phone number, email address and credit card information is needed and used to fill your order, confirm your order, contact you with questions about your order, and from time to time (but not too frequently) send you a follow up mailing or email message. When you place an order with us, your address will be placed on our mailing list, to inform you of future sales. We do not collect personal or business information on Rogue Creamery visitors unless it is voluntarily provided.

Any personal information you provide to the Rogue Creamery will only be used to notify you of news, events and activities. The Rogue Creamery will hold the information securely and will not disclose it except for this purpose or when required by law. You have the right to inspect and update your details at any time. If you do not wish to hear from us any longer, please email us at help@roguecreamery.com

We will not sell, trade, rent, or give individually identifying information to third parties. The Rogue Creamery uses the personal information collected from you in the order process to help us deliver your order, to contact you about your order if we have questions, and to improve our site to serve you better. We may share your information with companies that work with us to provide the product or service you've requested or to better understand our customers' needs, but these companies do not have any rights to use your personal information beyond the services provided to The Rogue Creamery. Customers' credit card information is never shared with outside companies. We occasionally make our list available to carefully selected small and sustainable oriented companies. If you don't wish to receive such mailings or no longer want to receive our catalog or newsletters, please call us at 866-396-4704 or send your request to help@roguecreamery.com

Will I receive unsolicited e-mail from the Rogue Creamery?

Rogue Creamery will send e-mail confirmation of all orders to our customers. From time to time we may contact our customers by e-mail about specials or updates to our site. You may unsubscribe to promotional emails at any time.

Still uncomfortable ordering online? If you prefer not to order online you may order by phone, 866-396-4704 Monday-Friday, 9am-5pm, Pacific Time.

When you write to us, email us, or in any way submit any comments about our company and products, suggestions, ideas, or recipes, please keep in mind that all correspondence becomes and remains the property of Palace Industries, LLC dba The Rogue Creamery. Also be aware that we do post some of our customers' comments on our website. Individuals are identified by first name, last initial, city and state only. No other personal information is made public.

Questions about our privacy policy:

Should you have questions about our privacy policy, please contact us. We welcome your suggestions as well.

Email: help@roguecreamery.com
Phone: 541-665-1155 x163
Mail: P.O. Box 3606
Central Point, OR 97502
Copyright 2014 Rogue Creamery | Order toll-free: 1-866-396-4704 | 311 N. Front St., Central Point, OR 97502, USA | Privacy Policy

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